FAQ
Frequently Asked Questions - Answered!
Are your products authentic?
Yes, we make sure products we sell are authentic, especially in the case of branded products like Pokemon cards.
The items I am looking for are out of stock. Will they be restocked?
Collectibles are an ever flowing and updating market. While we hope we can restock popular items, sometimes restocks may not be possible. We try to update our stock on a regular basis and will send emails when new stock comes in or is expected. Feel free to reach out to us if there is a particular product you are looking for and we will look into it!
How long will it take for my order to be packed and shipped?
Orders are usually packed day of and shipped within 3 business days after receiving payment. For shipping time, please refer to the shipping method you chose and the tracking details!
What are your return policies?
We strive for a 100% customer satisfaction, however we do recognize that things can go wrong. Please see our Refund Policy page for detailed information!
Something went wrong with my order. What can I do?
Please contact us as soon as possible so we can assess the situation and come up with a suitable solution. We aim to reply within two business days. For more details go to our contact page.
What payment methods do you accept?
We accept:
American Express
Apple Pay
Discover
Google Pay
Mastercard
Paypal
Shop
and Visa
Where do you ship?
We currently only ship to the US. However, we do hope to branch out internationally soon!
Why are some products priced ending in 77 cents?
Blind boxes and mystery products end in 77 cents to conjure up a bit of luck for you. May your dream pulls come true!
Will you get ____ product?
Maybe! If you have specific products you are really looking for, feel free to contact us by email or on our X account/Instagram account! We are always looking for more collectibles to share with you all!